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November 01, 2018

Scheduled flushometer maintenance: Don’t wait until it leaks

“A Sloan flushometer will last a heck of a long time,” says Sloan product line manager Mike Gipson. “The metal parts will last decades. But a flushometer is low maintenance, not maintenance-free — you need to be proactive about the key internal parts that will eventually wear out.”

Because Sloan manual and sensor flushometers are so reliable, it seems many building owners and facility managers expect them to work forever.

“You have millions of Sloan flushometers installed, and only a small percentage are proactive about maintenance,” says Gipson. “The reality is that most people are reactive. Their attitude is, ‘If it leaks, then I’ll deal with it.’”

We never want to see a Sloan flushometer perform less than perfectly. To keep our flushometers performing optimally now, five years from now and 20 years down the line, we’re the first manufacturer to go on record and publish a recommended maintenance schedule.

Why proactive flushometer maintenance?

Why not just wait until a flushometer malfunctions before you replace its internal parts?

Gipson says, “Anytime a flushometer is not working well, it’s a problem. You never want to see a toilet or urinal less than 100% functional, because it can affect users’ experience. Even small drips and leaks can create a mess, or even a safety hazard. You want to get ahead of those and keep users happy.

“Three-quarters of sensor flushometers are battery-powered, and they give you a signal when the voltage gets too low. At some point it just won’t flush, and that’s definitely not what you want in your restroom.”

Flushometers that are not proactively maintained may also underperform in less visible ways.

“You may see your flush volume going up or down over time,” says Gipson. “A water closet that’s supposed to flush at 1.28 gallons per flush may begin to drift, and your intended performance can vary.”

Flushometer maintenance to reach one million flushes

Flushometers must pass strict industry tests of 250,000 flushes. But in busy commercial restrooms at 4,000 flushes per month, that only translates to five years of service. That’s not good enough for us.

We want you to expect one million flushes from a Sloan flushometer — 20 years of high-traffic usage. You can make it happen with the proper maintenance.

Our flushometer maintenance schedule gives you a clear picture of which parts to replace and when to replace them, whether for manual, battery-powered or hardwired flushometers. And you can easily find the flushometer replacement parts you need on our website.

Gipson points out that Sloan makes proactive maintenance even easier with three “kit” levels that help you replace several parts at once:

  • Diaphragm kit — drop-in diaphragm assembly only
  • Performance kit — everything in the diaphragm kit plus a vacuum breaker sack and a handle repair assembly
  • Tune-up kit — everything in the performance kit plus an inside cover

He equates flushometer maintenance with another purchase you expect to perform well year after year.

You’d never think of driving your car for years without changing the oil and air filter or checking the brakes. Show your flushometer some maintenance love and it will continue to provide years of dependable performance.”

From the 1906 invention of the Royal® Flushometer to today’s automatic flushometers and faucets, Sloan’s innovations have saved building owners billions of gallons of water. Contact us for innovations that set the tone for another century or more!

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